Unexpected Benefits of Structured Content at USAA

By George Selix, former Executive Director of Content Management at USAA The content management group at USAA, as in many companies, builds and maintains content used in training & development programs at the company. The team also manages the company’s knowledge base—which turned out to be a blessing in disguise. Referred to as Knowledge [...]

2021-05-31T20:10:30+00:00December 18th, 2018|Categories: Blog|Tags: |

The Top 5 Reasons You Need a Structured Content System

As you hang up the phone, you immediately start planning the presentation you were just asked to give. You think about the material you need to pull together from all the different sources. You scour the network looking for company background text that Corporate Communications approved for external use. You learn the product specs [...]

2021-05-31T20:11:20+00:00June 11th, 2018|Categories: Blog|Tags: |
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